RepBot.ai / Features

Every review in view. Every reply in your voice.

Bring in Google reviews, shape drafts with Brand Rules, and approve the words customers see. Each RepBot Profile keeps its reviews, responses, and follow-up connected.

Meet new reviews with a draft ready.

RepBot brings in reviews from connected Google Business Profiles and prepares response drafts in the background. Open a new review with its rating, text, and draft together, then decide what to say.

Give each business a voice of its own.

Set Brand Rules for each Profile: the tone to use, details worth mentioning, and topics to avoid. Drafts start with that business’s guidance instead of a one-size-fits-all response.

Read it. Refine it. Approve it.

Check a suggested reply against the customer's review, edit anything that needs your judgment, and approve it before it goes to Google. Your team has the final say on the public response.

One Profile for each business you manage.

Connect a Google Business Profile, add a review yourself, or import a CSV. Keep each location or client’s reviews, Brand Rules, and follow-up in its own RepBot Profile.

Give a low-star review a next step.

Keep a difficult review and its issue together. Add the context your team needs, track what still needs attention, and close the loop after follow-up.

Keep removal follow-up grounded in policy.

Assess whether a negative review may raise a Google policy concern, keep the relevant evidence and status together, and follow the outcome. Google makes the final removal decision.

Bring the right people into each Profile.

Give owners, managers, and agency teammates access to the businesses they work with. They can review drafts and follow-up in the same business context.

Choose credits for each Profile.

Paid Profiles have a monthly allowance of 25, 50, or 75 response credits. Choose the capacity that fits each business’s review volume; the paid feature set stays the same across those plans.

* Feature access is available on Trial and paid plans.

Make the next review easier to answer.

Manage incoming reviews, Brand Rules, response drafts, approvals, and follow-up across the Profiles your team can access.

Start your free Trial