By
Saad Malik
Table of Contents
Use our FREE AI Review Reply Generator to create custom responses instantly
Try FreeIf you have ever left a Google review or asked a customer to share feedback about your business, you might have wondered, “How long does Google take to post a review?” The short answer is typically within a few minutes to a couple of days. However, there are instances where it can take longer. In this post, we’ll explore the usual timeline for Google to publish a review, common reasons for delays, and recent issues (like the Google reviews count bug) that have caused many small businesses unnecessary stress.
Under normal conditions, a Google review can appear on your Google Business Profile (formerly Google My Business) anywhere between a few minutes and 48 hours after a user posts it. This time window allows Google to:
Google employs automated filters to detect spam, fake reviews, and policy-violating content. If a review appears suspicious (for example, containing banned or inappropriate language, or coming from an account flagged for spammy behavior), Google may hold or remove it altogether.
Pro tip: Make sure your customers write authentic, policy-compliant reviews. Encouraging honest feedback fosters trust and helps avoid moderation delays or removals.
Google explicitly forbids reviews that are spammy, off-topic, harassing, or contain inappropriate content. If a review includes any such red flags:
Want to learn more? Check out our dedicated post:
Understanding Google Review Policies: A Guide for Businesses
Even the most sophisticated systems can experience hiccups. Though it’s rare, Google Maps and Google Business Profile can face bugs that temporarily delay or miscount reviews. One such example occurred recently, leaving many businesses unsure if their reviews disappeared.
In early February 2025, a widespread bug caused Google Business Profiles to show fewer reviews than the actual count. This caused alarm for countless businesses that rely on social proof to attract potential customers. However, no reviews were permanently removed—the issue stemmed from a display error, not a review removal problem.
According to a post by Victoria Kroll from Google:
“Most affected profiles now display accurate ratings and reviews. However, while we have made significant progress, some profiles may still experience a temporary lower count. These profiles should recover to pre-issue levels over the next few days. No reviews were unpublished due to this issue. If your review count does not return to the level it was before this issue in the next few days, please contact support.”
While Google says it has fixed most of the issues, a small subset of profiles may still be experiencing temporary anomalies in their review count. If the count on your Google Business Profile is still incorrect after a few days, Google advises contacting their support team.
Important: Keep in mind that your actual reviews (and the text within them) are not disappearing. The issue is strictly with how the total number of reviews is displayed.
If managing Google reviews is just one part of your online reputation strategy, you might find our other blog posts helpful:
Personalized Review Management with Emotional AI
Tools
Discover how AI can help you respond more empathetically to
customer feedback.
Reviews and SEO: Exploring the Symbiotic
Relationship
Dive deeper into how positive (and negative) reviews can
affect your local search rankings.
How to Reply to Google Reviews in 2025: A Step-by-Step
Guide [+Video]
Master the art of professional and constructive review
responses.
Negative Review Response Examples: Turning Criticism into
Opportunity
Learn real-world templates for handling negative feedback
with grace and strategy.
You can find an entire library of review response examples, online reputation management tips, and Google My Business tutorials in our Blog Archive. Whether you need guidance on tackling a 1-star takedown or best practices for celebrating 5-star praise, there’s a post for you.
When it comes to Google reviews, patience and vigilance go a long way. Generally, you can expect new reviews to appear within a few hours to a couple of days. If there’s a notable delay, it often comes down to filters, policies, or technical glitches. By staying informed about Google’s guidelines, monitoring your Google Business Profile closely, and keeping open lines of communication with your customers (and Google Support when necessary), you can navigate the occasional review hiccup and maintain a strong online presence.
Remember: The recent review count bug might have alarmed you if your review total didn’t match what you expected. Rest assured, the actual written reviews are usually still there. Keep monitoring your profile, and if any discrepancy continues beyond a few days, contact Google Support. In the meantime, continue fostering genuine, policy-compliant reviews—your reputation depends on it!